Military Awards Branch
Personnel Service Support Division
Army Retiree and Veteran Award Inquiries
Requests for issuance or replacement of military service medals, decorations, and awards for veteran's or retiree's should be submitted per the following:
SERVICE PRIOR TO 1 OCTOBER 2002: Forward requests to the National Personnel Records Center (NPRC) in St. Louis, MO. The NPRC will verify the awards to that the veteran/retiree is authorized and will forward the request for for issuance of the medals. Requests submitted to NPRC should include a copy of the veteran's/retiree's separation or discharge paperwork and any other supporting documentation to substantiate request. Unfortunately, due to the large volume of correspondence received the requestor should allow a reasonable period of time for NPRC to research and respond to the request. The NPRC's address is National Personnel Records Center, Attention: Army Reference Branch, 9700 Page Avenue, St. Louis, MO 63132-5100.
SERVICE AFTER 1 OCTOBER 2002: Forward requests to U.S. Army Human Resources Command - St. Louis. Requests should include a copy of veteran's/retiree's separation or discharge paperwork and any other supporting documentation to substantiate award request. The address to St. Louis is the Commander, U.S. Army Human Resources Command, ATTN: AHRC-CC-BB, 1 Reserve Way, St. Louis, MO 63132-5200.
Retiree and veteran award requests received at U.S. Army Human Resources Command - Alexandria, Military Awards Branch, ATTN: AHRC-PDO-PA, which deal with previously approved awards, such as requests for orders, certificates, medal sets or Purple Heart entitlement determinations, are routinely forwarded to NPRC or St. Louis for appropriate action. Only those award requests based on new award information that require a policy determination are processed at the Military Awards Branch. These requests are processed in the order they are received.