Re: SF soldier dissed in Oregon
Originally Posted by boutaswell
Coming from someone that actually works in the tourist industry, I can say that stateement is wrong. Taht is NOT what the reservation and confirmation process is for. Same thing goes with people renting cars or getting on an airplane. Just because the reservation is made and it is paid for does not mean anyone can come in and use it. Okay so there is a reservation for Joe Blow and it is pre-paid. Some guy walks in with an I.D. card that says he is Joe Blow and the clerk is just supposed to hand over the keys to the room? Nope. Give me $50 buck and 24 hours and I can have a I.D card with my picture and the name of Joe Blow on it. What it sounds like to me is based on the information given and please keep in mind I wasn't there and we have only heard one side of the story. You need to understand that there are checks and balanaces. There are also Auditing issues. Ususally with Non-profit folks or Tax I.D> folks that are gettiing a room or renting a car or something like that have all the documents they need. I get it all the time where people come to the counter and say they are tax exempt or something along those lines. 9 times out of 10 they have all the proper documents to back that up.
What I get out of this story is, the Organization fucked up. They sent the guy in there and didn't give him all the paperwork and what not that he needed. The "night clerk" that people seem to be bashing here sounds like he did his job and was following the policies and procedures of the company that he worked for. that is wrong?
To be honest, I bet that if this guy wasn't a Veteran people wouldn't care less. Seriously, when you walk into a Motel 6 do you expect the guy behind the counter to automatically give you a seat? did the Army Vet ask for a seat? Was the night clerk expected to read minds?
Again, sounds to me like the clerk was following policy. Sounds like the Organization fucked up and sent the Joe in there nopt prepared. If this cat wasn't a Vet then this would never be a thread. If anyone should be mad at anyone they should be mad at the Organization.
Just my .02.
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